Johnson & Johnson Innovative Medicine
19 Green Belt Dr.
Toronto, ON
M3C 1L9
CANADA
Toll Free: 1-800-387-8781
Telephone: 416-449-9444
Fax: 416-449-2658
Emergencies and Medical Advice
If you have a medical emergency or if you need specific medical advice, you should contact your doctor, healthcare professional, poison control centre, or your local emergency room.
Reporting Adverse Events or Product Quality Complaints
To report an adverse event or a product quality complaint, please call us toll free at 1-800-567-3331.
Medical Information
Healthcare professionals requiring medical information regarding our products can call us toll free at 1-800-567-3331, or visit us online at J&J Science ConnectTM, a Medical Affairs platform that enables scientific exchange with the goal of improving patient outcomes.
Click here for Product Monograph information for our products.
Customer Service
If you are a customer requiring assistance with an order, please call us toll free at 1-800-567-5667.
Healthcare professionals requiring contact information for their field representative or inquiring about product samples or evaluation cards can call us toll free at 1-800-567-5667.
Healthcare Professional? Connect with us online
If you are a Canadian healthcare professional looking for the opportunity to engage in scientific exchange with the goal of improving patient outcomes, please join our Medical Affairs platform, J&J Science ConnectTM On the platform, you can:
- Find and register for learning activities tailored to your clinical practice area(s).
- Interact with key opinion leaders and peers.
- Find answers to your Medical Information questions.
If you require immediate assistance, please call us toll-free at 1-800-567-3331.
Non-Canadian Residents
This site is intended to provide information specific to our products and services available in Canada.
If you reside outside Canada, we invite you to visit our global contact page.