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      EMEA/Contact us

      Contact us

      If you are seeking medical information relating to a product or would like to report an Adverse Event (medication side effect) or Product Quality Complaint (issues with the quality of one of our products), you may contact the local safety officers located in each of countries listed below:

      اذا كنت تبحث عن معلومات طبيه او تود الابلاغ عن الأعراض الجانبية او لديك شكوى بخصوص جودة المنتجات الطبيه التي تخص شركة جانسن يمكنك التواصل مع قسم السلامة الدوائية المحلي لدى الشركة التي تقع في مختلف البلدان المدرجة بالاسفل:

      Country

      Location

      Contact Details

      Kingdom of Saudi Arabia

      3074 Price Muhammed ibn Abdulaziz Rd , Olaya Towers, Tower B, 30th Floor - AL Olaya District, Riyadh 12213 – 8022, Kingdom of Saudi Arabia

      Tel: +966114339133

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +966 8008500150 or +966 8008501168

      United Arab Emirates

      7th Floor, Building 14, Dubai Healthcare City, Dubai

      Tel: +971 4 4297200

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +971 80003305762

      Lebanon

      Sin El Fil, General Chehab Avenue, Paul Habbouche Building Near Clinique du Levant

      Tel: +9611518700

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      International Number: +496950985979

      Syria

      Al Maleki Barameka Commercial Center, Karama Street 80, Damascus, Syria

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Iraq

      House 29/2 (B), Avenue 2, Quarter 605, Al-Mutenebbi, Al-Mansour, P.O. Box 28310 Al Dewoodi, Post Office Baghdad, Iraq

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      International Number: +496950985979

      Algeria

      16, Chemin des CrêtesHydra, Alger, Algérie

      Tel: +33 1 55 00 40 03

      Adverse Event Reporting & Product Quality Complaint:E-Mail: [email protected]

      Medical Information Inquiries:E-Mail: [email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Morocco

      Lotissement La CollineImmeuble les quatre tempsSidi Maarouf – Casablanca – 20190Maroc

      Tel: +33 1 55 00 40 03

      Adverse Event Reporting & Product Quality Complaint:E-Mail: [email protected]

      Medical Information Inquiries:E-Mail: [email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Tunisia

      Imm. « LE FATIMIDE » appt. B-0-3 El Fill I2045 Aîn Zaghouan – Tunis -Tunisie

      Tel: +33 1 55 00 40 03

      Adverse Event Reporting & Product Quality Complaint:E-Mail: [email protected]

      Medical Information Inquiries:E-Mail: [email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Egypt

      Plot No. 44, North Teseen Street, 5th Settlement, New Cairo, Egypt

      الدور الاول بالمبني المقام علي قطعة الارض رقم 44 – القطاع الاول مركز المدينة – شارع التسعين الشمالي – التجمع الخامس - القاهرة الجديدة

      Tel: +0221291100

      Adverse Event ReportingE-Mail: [email protected]

      Product Quality Complaints and temperature excursionsE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Toll-Free Number: +20 8000060175

      Ghana

      3rd Floor, Nester Square, Airport City, Accra, Ghana

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Tel: +(23359) 699-2628

      Kenya

      Avenue Five, 5TH Floor, Suite 501 Rose Avenue – Off Lenana Road, Nairobi, Kenya

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +(254800) 221-9017

      Nigeria

      Landmark Towers, Plot 5b Water Cooperation Drive, Oniru Chieftaincy Estate, Victoria Island, Lagos, Nigeria

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +(234708) 060-1278

      Kuwait

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Tel: +(9652) 202 - 2816

      Qatar

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +974 800100671

      Bahrain

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +974 800100671

      Oman

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Toll-Free Number: +968 80070242

      Jordan

      Adverse Event ReportingE-Mail: [email protected]

      Product Quality Complaints and temperature excursionsE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Toll-Free Number: +962 80023941

      Libya

      Adverse Event ReportingE-Mail: [email protected]

      Product Quality Complaints and temperature excursionsE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Toll-Free Number: +496950985979

      Sudan

      Adverse Event ReportingE-Mail: [email protected]

      Product Quality Complaints and temperature excursionsE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Toll-Free Number: +496950985979

      Pakistan

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      Iran & Gambia & Liberia & Burundi & Sierra Leon & Rwanda

      Adverse Event ReportingE-Mail: [email protected]

      Medical Information Inquiries:E-Mail:[email protected]

      Product Quality Complaint:E-Mail:[email protected]

      International Number: +496950985979

      Benin & Burkina Faso & Cameroon & Central African Republic & Chad & Comoros & Congo & Djibouti & Gabon & Guinea FSA & Ivory Coast & Madagascar & Mali & Mauritania & Mauritius & Niger & Senegal & Togo

      Adverse Event Reporting & Product Quality Complaint:E-Mail: [email protected]

      Medical Information Inquiries:E-Mail: [email protected]

      Product Quality Complaint:E-Mail:[email protected]

      International Number: +496950985979

      South Africa & Botswana & Lesotho & Malawi & Namibia & Mozambique & Seychelles & Eswatini & Tanzania & Uganda & Zambia & Zimbabwe & Angola & Cape Verde

      Toll-Free Number: +27800163760

      Adverse Event Reporting and Product Quality Complaint:E-Mail: [email protected]

      Medical Information Inquiries:E-Mail: [email protected]

      International Number: +496950985979