Customer support
Customer Service - for orders, inquires and disputes |
Call (800) 631-5273, email [email protected] or visit https://us.jjcustomerconnect.com |
Clinical Trials - for procurement inquires |
Email [email protected] |
Medical Information Center - for adverse events, product complaints, medical or rebates |
Call (800) 526-7736 or email [email protected] |
Janssen CarePath - for patience assistance programs |
Call (877) 227-3728 |
Returns - for returns or expired or recalled products |
Call Inmar at (800) 967-5952 or email [email protected] |
Sales Representative - for practitioners to obtain contact information or request samples |
Call (800) 231-9339 |
Accounts Receivable - for questions or payments pertaining to an invoice |
Call (800) 768-1059 |
Account Payable - for vendor purchase order inquires |
Call (800) 231-3965 or https://www.ap.jnj.com |
Customer Contracts Management - for inquiries regarding eligibility |
Call (800) 814-9301 |